COVID-19 SHIPPING UPDATEDue to reduced air traffic international orders may incur delays. You can find out more information on your country's current service delays here.
POLICYWe offer shipping worldwide using Australia Post for all Australian orders and Australia Post and DHL for our international shipments. We recommend providing a daytime address and phone number when placing your order so that your order can reach you in a timely manner.
PRICINGAll prices are in Australian dollars.
AUSTRALIAN SHIPPING CHARGESStandard shipping - $10
Express shipping - $15
Orders over $150 can receive complimentary standard shipping.
All international orders over exceeding $250 will be shipped free of charge. All other orders will be charged as follows:
INTERNATIONAL SHIPPING CHARGES
Flat rate international - $35.
You may be required to pay further shipping charges in the instance of change of address or delivery time.
We attempt to have all orders processed and shipped within two business days. Delivery times can vary based on location, please allow longer for regional and international orders. If you have an urgent delivery request please contact firstname.lastname@example.org and we can arrange a suitable outcome.
During sale activity and seasonal peak periods there may be a delay in order processing and shipment. During these periods please allow a further three to five days for shipment to metropolitan areas and four days to all other areas.
PEAK PERIOD SHIPPING TIME
Please note shipping times are only our best estimate and can vary due to a number of factors. We will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability. If you have any questions regarding delivery please contact us via email at: email@example.com.